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Community Feedback

At STONEFIRE Grill, we strive to provide exceptional experiences to each of our guests.  We’d love to hear about anything we do extraordinarily well, issues needing immediate attention and everything in between!

39 comments
  1. Chris the Amazing! says:

    Stonefire Grill has some awesome mashed potatoes!! Yummm… maybe add more types of potatoes for potato lovers like me.

  2. John Gregory says:

    How about a regular BBQ chicken sandwich also, perhaps with bacon…MMMMMMM. Then people have a choice between a sandwich and a wrap! I would eat it!

  3. stonefire says:

    Sounds like a good idea to us, John! What else would you add to it?

  4. Mary Harrigan says:

    Thanks to my amazing Stonefire team for our beautiful new website. You guys ARE Stonefire…

  5. Shelly Howell says:

    PLEASE make your nutritional numbers available online. I know many of the selections are really healthy and low fat, but we need to be able to manage our calories and fat. THANK YOU!

  6. stonefire says:

    Hi Shelly, you’re right! Many of our menu items are certainly healthy options and excellent choices for those trying to manage calories and fat. At the moment, we don’t have this information available, but it’s an analysis we’re researching and hope to have available to you and the rest of our valued guests in the near future. Thanks for your feedback!

  7. sherry says:

    Love your restaurant, but I need calorie and nutrition information if I continue to eat there.

  8. stonefire says:

    Thanks, Sherry! It’s something we’re working on and hope to have for our guests in the future.

  9. lynell wilcox says:

    i heard you had the la salle cheerleaders visit your place last weekend i cant find the photo

  10. stonefire says:

    We’re working on tracking that photo down for you! Are you a part of the La Salle family?

  11. Danielle >^..^ says:

    Ordered lunch for 40 people (first time order along with first time tasters).

    THEY LOVED IT! The food is sooooo good! It’s like a home cooked meal!!!!

    Two thumbs up!

    Thank you – Thank you!

  12. Danielle says:

    I ordered lunch for 40 people today (first time order) along with first time tasters!

    THEY LOVED LOVED LOVED IT!!!!

    It’s like real home town cooking with class!

    Thank you Thank you!

  13. Andy says:

    Love the restaurant and go all the time. Would REALLY like to see whole wheat wraps offered. I think it would bring in additional business. Many people like wraps but will go elsewhere because whole wheat isn’t offered at Stonefire. Please consider it!

  14. stonefire says:

    That’s exactly the kind of feedback we like to hear, Andy. We love that guests like you care enough to go out of their way to make great suggestions. Thanks for your continued support, and we’ll keep you posted on the whole wheat tortillas!

  15. Tracy says:

    I was just reading an article in our local paper about how the Stonefire Grill promotes Canadian Beef. As a Canadian beef producer I just wanted to thank you for your support and whenever myself or my friends and business associates visit California I will make sure that I tell them to check out your great restaurant. Your menu looks absolutely yummy!!

  16. stonefire says:

    Thanks, Tracy. We appreciate your support and willingness to spread the word. See you when you make it to Southern California!

  17. nico says:

    I also enjoy eating at Stonefire, but I would like to know how many calories and fat are in what I’m ordering so that I can make informed decisions. It appears from previous posted comments and also when you do a search for your nutritional information on the internet that other people want to know this also. It kind of seems that you are trying to hide something when you don’t publish your nutritional information. Reminds me of your competition… California Chicken Cafe, which claims to be healthy, but conveniently does not publish any nutritional information!

  18. stonefire says:

    Nico, thanks for the feedback, but please realize that there are specific laws about nutritional information, not to mention the fact that it’s an analysis that we ourselves can not conduct. Rest assured that we’re not trying to hide anything. There is a high demand for this information, and we’re working toward having something ready within the coming months. Thanks for your patience and continued support!

  19. mhussen says:

    We had Stonefire cater two of our events. Our clients and staff loved the food and several of the staff are using Stonefire for their Holiday meal. Keep up the great food.

    Thanks from
    Villa Esperanza Services

  20. Ed Rifkin says:

    My wife and I are regular customers at the Fallbrook store. We are probably there 2 or3 times a week. We enjoy a bowl of soup with our meal but we are seniors and we dont like spicy or the taste of tortillas.May we suggest instead or in addition Chicken Vegetable, Chicken Noodle, Chicken Gumbo, straight Vegetable, or Minnestrone.
    Ed & Thelma Rifkin
    22631 Gilmore Street
    West Hills, Ca 91307
    818 883-6974

  21. stonefire says:

    Thanks for the suggestion, Ed. We’ll definitely take it into consideration for this year! We look forward to seeing you and your wife soon!

  22. Jane says:

    As far as making your nutritional information public, you mentioned, back in August, that “we don’t have this information available, but it’s an analysis we’re researching and hope to have available to you and the rest of our valued guests in the near future.” Do you have an idea of when that will be? I know many people (especially those on Weight Watchers) that don’t eat at a place that doesn’t provide that information. It is essential to the eating plan. Please consider providing this information sooner, in consideration of your valued customers. Just knowing it is healthy just isn’t enough.

    Thanks,
    Jane

  23. stonefire says:

    Coming VERY soon, Jane. We appreciate your patience!

  24. Anna says:

    Yesterday was the first time trying out the food and I was very dissapointed. You read all these reviews and comments. What!!!!??? First of all, I had to idea this was somewhat like a Sizzler (wait to be seated and order your food then it will be brought to you), second when seated, you are to get all your utensils and plates, third the food was cold when brought out, and fourth we ordered lemon garlic whole chicken and it wasn’t even cooked all the way. I would have to say the food just wasn’t up to what the hype was all about. I ordered the garlic cheese mashed potatos and there was a chunk of not even melted cheese on top, the tri-tip which looked like it was not even cooked on the grill or open fire, and the bbq ribs tasted like it was cooked days before and just thrown on the fire for reheating. I don’t think I will eat there again. Different locations or not, once you try something yucky when try their other locations!

  25. stonefire says:

    So sorry your first experience wasn’t the best, Anna. We truly pride ourselves on serving the freshest, finest products at extremely reasonable prices. I can assure you that everything is prepared on the spot. All of our meats are slow cooked overnight and finished over a live, mesquite burning fire or in our high heat broilers. As for the service, it is fast-casual, but this does not mean that we don’t strive to be extremely attentive each and every moment.

    Again, I apologize for what sounds like an exception to the rule here at SFG. We hope that you’ll come back for another try, and we’re sure you’ll find that all of the reviews and comments that you’ve read are there for good reasons! Thanks for your feedback!

  26. Lopersgirl says:

    My husband and I absolutely love your restaurant. We even got you guys to cater our rehearsal dinner when we got married. We both agree that your food is amazing. However, we both know that if we want to continue to eat there we need to monitor what we eat for health reasons. We would hate to give up on you guys. Unfortunately, we can’t not do that without the nutritional value of your menu items. I’ve been waiting and waiting for some type of information based on calories per item but nothing. We keep getting a “SOON” but is there any idea of when or an approximate date of when this info will be ready??

  27. stonefire says:

    Just waiting to get the final results from the nutritionist! Should be within the month. It will feature 8 items, but not the entire menu. This is something we’re doing for our valued guests, but as it stands with California state law right now, not something that is required. We’ll get to the entire menu soon enough! We look forward to seeing you and your husband again very soon.

  28. Rosie says:

    You guys are absolutely amazing! Stonefire Grill provided Christmas Dinner for 300+ homeless women and children at Colette’s Children’s Home. Your generosity allowed our clients to have a wonderful dinner and spend time together as a family. This week, Stone Fire Grill contributed lunch for our affordable housing ground breaking ceremony. The food was oustanding, once again! Thank-you for all the wonderful work!

  29. Jeff says:

    Your restaurants are fabulous-great, healthy food at a very reasonable price! Now it must be about time to open a new restaturant. I recommend strongly the location at Jeronimo and Alicia in Mission Viejo! The restaurant space used to be a Coco’s and then a Hunny’s-it has been vacant for a year or more now. I think the building could be reconfigured and be enormously successful as a new Stonefire!

  30. stonefire says:

    We love to hear these kinds of recommendations from our guests, Jeff, so thank you! We’ll let you know where and when the next move will take place just as soon as we do. See you soon!

  31. Melinda says:

    I’ve been a long time customer; we always refer to you as “Wildfires”. So having said that we of course love the food and everything else about the restaurant. Last night we took some friends to the Valencia “Stonefire” and it was then that we realized that you don’t offer the 1/2 chicken & 1/2 tri tip for 4 people any longer! So, after spending about $20 more than I should have we got what we wanted but I had to buy everything a la carte. Come on you guys! This was what you started out with! This is what put you on the map, so to speak. It makes NO sense that you took that off the menu, especially when you already have 1/2 chickens and 1/2 tri tips. Very disappointing!

  32. stonefire says:

    Thanks for being with us from the start, Melinda! We’ve found, over time, that certain packages are more popular than others. With that being said, we still are proud of the exceptional value we provide to our guests and are pleased to offer numerous Family Meals and Crowd Pleasers that are both affordable and generously portioned. Please let us know if we can make some recommendations for next time, and we look forward to serving you soon. Thanks for the feedback.

  33. Sari says:

    I have just been to your establishment for lunch today and felt compelled to write a comment to give credit when it’s due. You have an employee there, Frankie, who does such a fantastic job. Personally, I don’t see a lot of great employees out and about these days and so when you run across someone doing a terrific job, it deserves a mention. She has such a great energetic presence. I have observed her patience with customers and her informative and helpful attitude. She is an EXCELLENT person to represent your business when customers walk in your door. It looks good on you!!

  34. stonefire says:

    Frankie’s the BEST! We’ll be sure to share these words of encouragement with her, Sari. Thanks for sharing with all of us!

  35. Michelle says:

    It been over a year and I still can’t find your nutritional info online. Until I find the info, I’ll eat somewhere else. Your food is good!

  36. stonefire says:

    We’re almost there, Michelle! California law does not require restaurants of our size to have this information, but we recognize that valued guests like you really want to see it. We’ve just finished working with nutritionists, and the information should be available to us and everyone else within the next month. Thanks for your patience, and we can’t wait to see you again soon!

  37. Mellanie Cook says:

    Stonefire asked for my personal email regarding the Valentine’s Poem submitted yesterday.

    hAPpY VAlEntINeS dAY!!!

    Lovingly,

    Mellanie

  38. Alex says:

    yo trabaje en stone fire the best restaurat saludos a el restaurat de foutane valley

  39. stonefire says:

    Hola Alex! Gracias por ese comentario agradable! ¿Cuándo trabajan en el lugar de Fountain Valley?



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