Rewards

For support with your Rewards account, please fill out this form and a member of our team will get back to you.

Signing up is easy! Simply register by providing your name, email and phone number to join online, or pick up a card from any one of our Southern California locations and register online. Once you’re registered, you will receive your first reward: a half-basket of breadsticks! Don’t forget to sign in to your account when placing an online order, or provide your phone number when placing your order in the restaurant to keep earning points.

For every $1 pre-tax dollar spent on Dine In, Takeout and Online orders, you earn 2 points! For every 250 points, you automatically receive a $5 reward! Your rewards are stored on your SFG Rewards card and expire after 14 or 90 days, depending on the reward. SFG Rewards point accrual balances automatically reset each calendar year.

There are three levels of rewards membership: SFG Rewards Member, Extended Family, and Inner Circle. Earn 2,000 points to become Extended Family and 5,000 points to become Inner Circle! Extended Family Members accrue at 2.2 points per dollar and automatically receive a $15 reward for reaching the goal. Inner Circle Members accrue at 2.4 points per dollar and automatically receive a $30 reward for reaching the goal. All membership levels within the program are maintained within the calendar year and apply to the subsequent 12 months. To maintain your status, you must continue earning at a rate greater than or equal to the applicable level. Questions? Contact us!

Registering your card ensures that you receive the full benefits of being an SFG Rewards Member! Register your card to earn points, claim rewards, receive your birthday gift, transfer your balance if your card is lost or stolen, and receive exclusive access to offers and promotions.

Your points are tracked via your registered account. Simply present your SFG Rewards card or registered account phone number to a friendly Team Member when ordering your next meal. If you are placing an online order, sign in with your registered SFG Rewards account! Log in to view your current points, rewards, and annual balance.

Of course! In order to assist you, please visit our missing points page and provide the relevant order details of your recent visit. We will add your points within 72 hours and confirm with you via email. Your current points, rewards and annual balance are available to view at any time through your registered account. Unfortunately, we cannot add points to purchases for previous years, as points balance resets every calendar year nor before your card was activated.

Your complimentary half basket of breadsticks for signup will expire 14 days after it is issued; your birthday reward is issued at the start of the calendar month and must be used within that same month. All other rewards, including $5 off your next visit, expire 90 days after they are issued. SFG Rewards points reset every calendar year. To maintain your status, you must continue earning at a rate greater than or equal to the applicable membership level.

Yes. However, your points will only be tracked on the pre-tax subtotal of your order.

While you do not earn points when purchasing a gift card, you will earn them when you use that gift card to pay for your meal. Just be sure to register your SFG Rewards card.

Thanks for signing up! You can use the phone number associated with your account to earn points and claim rewards. If you’d like a card, please ask a friendly Team Member when you visit us.

You can earn points on catering pans, (includes a-la-carte pans of salad, pasta, sides, and appetizers), but not on priced-per-person packages.

Unfortunately, you cannot earn points or redeem rewards on the purchase of beer and wine.

We’re here for you! We can easily transfer your rewards and gift card balances to a new card so long as your old card was registered. Contact us with your relevant SFG Rewards details, and we’ll take care of the rest!

Yes! You may link up to two cards on one account.

Congratulations! You earned a reward! We converted them into a $5 off reward for your next visit! For every 250 you earn, you receive an automatic $5 off reward. You’re that much closer to the next SFG Rewards level of earning.